Client Coordinator

Position Type: Full-time

Location: Maitland, FL 32751

Salary: Salary: $34,000.00 to $38,000.00 /year

We are looking for a client coordinator to enhance the quality of client management, maximize satisfaction and promote retention. The successful candidate will be accountable for the full client care cycle.

Responsibilities

  • Complete detailed case assessments, review case progress and determine the needs of the senior.
  • Help clients achieve wellness and independence.
  • Facilitate multiple care aspects (case coordination, information sharing, etc)
  • Help clients make informed decisions by acting as their advocate
  • Develop effective working relations with medical team throughout the entire case management process
  • Take the extra mile and interact with clients to keep track of their progress and to ensure satisfaction
  • Adhere to professional standards as outlined by protocols, rules and regulations

Skills

  • Proven working experience in case management
  • Excellent knowledge of case management principles, healthcare management and reimbursement
  • Effective communication skills
  • Excellent organisational and time management skills
  • Problem solving skills and ability to multi-task
  • Compassionate with teamwork skills