Scheduling Coordinator

Maitland, FL
Full-time
Salary: $30,000.00 to $32,000.00 /year


Responsibilities:

  • Manage ongoing client staffing processes, including:
  • Scheduling staff for both new and existing client’s needs.
  • Managing staff absences to ensure that each client’s needs are being fulfilled.
  • Daily review of Telephony logs of timesheets and caregiver notes.
  • Matching caregiver skill level to client needs.
  • Report all quality assurance concerns to case management promptly.
  • Report all canceled shifts to operations manager weekly.
  • Report patterns and trends pertaining to caregiver attendance and behavior to case management.
  • Answering office phones, including “on-call” phone after normal business hours.
  • Meeting regularly with team members to ensure quality client care.
  • Other duties as assigned

Qualifications:

  • Must be proficient with computers and MS Office programs
  • Must be flexible and able to work in a very dynamic environment of the rapidly growing agency
  • Able to Multi-task and maintain a pleasant helpful demeanor with all staff and clients
  • Exceptional communication skills
  • Comfortable under complex and high pressure situations
  • Highly motivated, self-starter capable of working autonomously
  • Superior organization skills and attention to detail

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