Quality Assurance

Sandcastle Homecare assures quality of care and services with a full time Quality Assurance Department that focuses on:

   
  • On-going training of caregivers utilizing classroom and one on one techniques

  • Specialized care plans tailored to meet each client’s individual needs

  • On-site visits to observe provided care

  • Frequent contacts and communications with: the client, family members, and members of the care delivery team

    

Frequency of follow up is something you should demand from your home care company. Here at Sandcastle Homecare, we frequently follow up with our clients and caregivers to ensure a consistent quality of care is being provided.  This is done by meeting and interacting with a client and his or her care delivery team regularly.

  

Throughout our follow up interactions, the most important thing we can do is listen. Upon fully understanding the needs of a client, our attention to detail ensures that each client receives the help and support they need to remain independent for as long as possible.

    

We are passionate about your loved one’s care.  Please feel free to contact us with any questions you may have or click on the link below to request a call.  We look forward to being part of your caring team!

   REQUEST A CALL